Organizations around the world has been realizing the cultural diversity within club is not a negative aspect, rather can facilitate organizational stalk for glory (Papers4you.com, 2006). However it is not an easy task to conduct employees with separate cultural backgrounds. Nevertheless there are many procedure guidelines that can make task easy.
On a broader perspective, cultural diversity can be conduct straight through communicating (creating awareness among all employees about diverse values of peers straight through communication), cultivating ( facilitating acknowledgement, retain and encouragement of any employee' success by all other workers), and capitalizing (linking diversity to every enterprise process and strategy such as succession planning, reengineering, worker development, operation management and review, and recompense systems) strategies ( Cascio, 1995).
Thailand Hotel
There are many separate innovative ways that organizations have adopted to conduct diversity. For instance Tabra Incorporation, a small manufacturer of jewellery and accessories in California comprised of modest workforce is composition of Third World immigrants from Cambodia, China, El Salvador, Ethiopia, India, Laos, Mexico, Thailand, Tibet Vietnam and other nations. To respond importance of their cultural association, at least 10-12 separate flags are all the time hanged from the ceiling of its main yield facility which represents the countries of origin of the employees. The owner's view point is 'I would like for this to be a puny United Nations everybody getting along and appreciating each other's culture instead of just tolerating it'. (Bhatia & Chaudary, 2003)
If cultural diversity can be managed effectively, there is a possible to use diverse workforce for organizational benefits. Cox and Balke (1991) asserts that multi-culturism is directly linked to organizational success as
Effectively managed multi culture companies have cost efficient competitive edge
It helps in promoting minority amiable reputation among prospective employees
Diverse cultural corporations help to get best customers which has a range of people
Diverse group of employees are perceived to be more creative and efficient in qoute solving as compared to homogenous group
Ability to conduct cultural diversity increases adaptability and flexibility of an club to environmental changes.
Many organizational examples can be taken in this regard. In Australia, for instance, Hotel Nikko in Sydney has unique edge that staff members in direct guest touch areas speak a total of 34 separate languages. Similarly Qantas Flight Catering has sixty-six nationalities on staff, with various overseas-born chefs. So dedicated diverse 'ethnic' kitchens gave Qantas a huge competitive edge that offers food based on customer's ethnic taste and requirements. Moreover Don's Smallgoods straight through literacy, language and cultural trainings increased cross-cultural transportation and increased profits while lowering costs at the same time. Similarly The Cheesecake facility had put special effort to understand Japanese ability and containers culture as Asian employees sustain management to understand Asian tastes so that they can target exports to Asia (Nankervis et al, 2002)
Hence the consulation suggests that it is imperative to realize that cultural diversity should be taken as a tool for best organizational improve rather than a managerial qoute and if effectively managed, it can be a key to gain competitive edge and success
References
Bhatia, S., K., & Chaudary, P., ( 2003),'Managing Cultural Diversity in Globalization- Key to enterprise Success of Global Managers- Insights and Strategies', New Delhi: Deep & Deep Publication Pvt Ltd
Cascio, W., F., (1995), 'Managing Human Resources' International Edition, Us: McGraw Hill.
Cox, T. H., & Balke, S., (1991), 'Managing Cultural Diversity: Implications for Organizational Competitiveness' Academy of management Executive, Vol 5, Issue 3, August 1991
Nankervis, A. Compton, R., & Baird, M., (2002) 'Strategic Human reserved supply Management'. 4th Edition. Victoria: Nelson Australia Pty Limited
Papers For You (2006) "P/Hr/188. Views on diversity management", available from Papers4you.com [19/06/2006]
Managing Cultural Diversity - A Key to Organizational Success
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